Your business details

Settings → Business is where your store’s identity and store-wide defaults live — the name and logo on your receipts, the time zone that bounds your business day, your currency, your inventory and delivery defaults, and your address. Edit any field and press Save changes.

Name and time zone

• Legal name — your registered business name.
• Display name — the short name shown around the app and on receipts.
• Time zone — sets when each business day starts and ends. Your reports count “today” in this time zone, so set it to where your store actually is.

Currency

• Currency — the denomination every price and total is shown in across your store — the register, receipts, and reports. Choose from Bahamian dollar (BSD) — the default for new stores — US dollar (USD), British pound (GBP), Euro (EUR), or East Caribbean dollar (XCD).

Changing the currency doesn’t convert anything — your prices and past sales keep the same numbers and are simply shown in the new denomination. Set it when you set up your store, and leave it be once you’re trading.

VAT

• VAT pricing mode — how your catalog prices relate to VAT, for the whole catalog at once:
  • Prices exclude VAT (added at checkout) — your prices are the net amount, and VAT is worked out and added on top at the till.
  • Prices include VAT (extracted from the price) — your prices already include VAT, so the shelf figure is what the customer pays and VAT is extracted from within it.

To set the rates themselves — a standard rate, a reduced or zero-rated rate, or a per-item rate — use the Tax rates list.

• VAT tax point (deposits) — when VAT on a deposit is counted, for orders a customer pays a deposit on and settles later:
  • VAT at completion — a deposit carries no VAT. The full VAT is counted only when the sale completes and the balance is paid. This is how deposits work by default.
  • VAT at deposit — a deposit counts its share of VAT the day it’s taken — on its receipt and in your books — and the completion counts the rest.

Check with your accountant before changing this. When VAT falls due on a deposit is set by your jurisdiction’s tax law, not by preference. In many places an advance or part-payment for goods or services creates a tax point, so VAT is due at deposit; a refundable security deposit you’re only holding is usually no tax point at all. Because a security deposit and an advance part-payment can be treated differently, and the rule depends on what the deposit is for, this is a decision for your accountant. If you aren’t sure, leave it on VAT at completion, which is the safe default and matches how the register has always handled deposits. See Deposits & balances for how deposits are taken and settled.

Inventory defaults

• Track inventory by default — when on, every new item starts out tracking its stock.
• Default low-stock threshold — the count at or below which a tracked item is flagged as low, unless the item sets its own. See Track your stock.

Cash control

• Cash control — whether ringing a sale requires an open till, so cash is only ever taken into a counted drawer session:
  • Off — cashiers can ring sales without opening a till. Every store starts here.
  • Require an open till for cash sales — a cash sale is blocked until the cashier opens a till on their register. Card and other non-cash sales are unaffected.
  • Require an open till for all sales — every sale that takes payment is blocked until the cashier opens a till.

A cash sale rung without an open till never appears in that day’s drawer count, so the close-out can’t tell you whether cash is missing. With a policy on, the register prompts the cashier to open the till first, and every payment it gates lands in a counted session — including settling a tab and collecting a deposit balance. The till itself — opening with a float, cash in and out, and the Z-report close — is covered in Open & close your cash drawer.

Delivery

• Delivery SMS — the master switch for text-message updates to customers about their delivery orders. Off by default. Even when on, a customer only gets texts if their profile’s Delivery SMS consent is turned on and they have a valid mobile number. Delivery SMS isn’t sending yet — you can turn it on and let customers opt in now, and order updates start sending once the feature launches.
• Delivery fee — how delivery orders are charged for delivery. No delivery fee — the default — adds no charge. Flat fee adds your delivery charge to every delivery order at checkout, and opens three fields:
  • Flat delivery fee — the charge added to a delivery order. Enter 0 for free delivery.
  • Free delivery over — waive the fee once the order’s items add up to this amount (counted before the fee and before any discounts). Leave it blank to always charge the fee.
  • Delivery tax rate — the VAT rate applied to the delivery charge. Defaults to your business’s standard rate; pick any rate from your Tax rates list.

The register adds the delivery charge as its own line on the order — you never ring it up yourself. Enter the fee the same way you enter item prices (your VAT pricing mode applies to it too). Discounts never touch the fee — a whole-order discount applies to your items only. Per-zone delivery pricing (a different fee per island or zone) is coming soon.

Receipts

• Logo — the image printed and emailed at the top of receipts. This is the same logo you can set on the Receipt branding page — change it in either place and the one shared logo updates.
• Receipt footer — a line of your own at the bottom of every receipt (a thank-you, a returns policy).
• Receipt sender email — the part before the @ in the address your emailed receipts are sent from, so they come from your store rather than a shared Swann Retail address. Use lowercase letters, numbers, and . _ - only (no @ or spaces), up to 63 characters. It has to be unique across stores, so if the name is already taken you’ll be asked to pick another. Leave it empty to send from the shared address.
• Sender display name — the name your emailed receipts come from.
• Receipt email subject — a custom subject line for emailed receipts.
• “Powered by Swann Retail” footer — shown on your receipts by default. White-labelling your receipts to remove it is a paid upgrade — contact Swann Software to add it to your plan.

The rest of the receipt look — a separate monochrome logo for thermal printers, a header line, your return policy, store phone, the Google review QR, and how staff names print — is set on the dedicated Receipt branding page.

Address

Your store’s address — Address line 1 and 2, City, Island / region, and Postal code. Enter at least line 1 and a city, or leave the address empty; the country is fixed to The Bahamas.